Lesson 2 – Systems, Processes, and Procedures

Problem: Most Businesses don’t have well defined Systems, Processes, and Procedures. This leads to waste, inefficiencies, and a lack of productivity inside the business.

Solution: Business owners need to devote the time and resources needed to try, test, and document Systems, Processes, and Procedures they use to run their businesses.

  1. Let’s start by defining what Systems, Processes, and Procedures include.
    1. A procedure is a set of instructions for completing a single task or activity within a process.
    2. A process details a series of steps for anything in your business that needs repeated more than once.
    3. A system – the easiest way to define a system is to look at all the parts of a business that are needed to successfully fulfill the objects. We then look at what we need to do to complete each part and that is called a system. For example there is a marketing system, a sales system, and a human resource system and so on.